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NOTE: This
article is an excerpt of a speech Ms. Burns delivered to the
YWCA on October 6, 2009.
When
I joined Xerox in 1980 as an engineering intern, there weren’t a
lot of women in research or product development -- and there
were even fewer black women. But you know what? No one ever
stopped me from chasing my ambitions. Instead, I was given
assignments to tackle big projects. I increased my visibility in
the corporation by embracing opportunity and working hard to
succeed. Gender and race didn’t come into play here. It was all
about two factors:
1.
Opportunity.
Whether it was moving out of my comfort zone to take jobs in
different parts of the organization -- or participating on key
teams that would strongly influence certain business results,
Xerox offered the opportunities and supported my pursuit of
them.
2.
Hard work.
Plain and simple: hard work, focus and delivering solid results.
It’s this Xerox equation --
opportunity plus hard work -- that has resulted in the creation
of an inclusive, robust, diverse workforce. When you’ve been at
it as long as we have, you build a pretty strong bench of high
potential professionals who represent the real world: black,
white, Hispanic, Asian, male, female from different religions
and with different beliefs. What they all have in common are
strong skills, a solid work ethic, commitment and a will to win.
At Xerox, our focus is on
delivering positive results. We empower our people to figure out
the best way they can do their best work -- sometimes that’s in
the office, on a plane, or in their homes.
Some people call it a
family-friendly culture. I just call it the way we work at
Xerox. I often wonder if all businesses understand just how
practical it is to have a diverse workforce? Can you imagine if
any organization limited its pool of resources to any one group?
They would be doomed to failure.
And so is any business that doesn’t think the same way. So the
question becomes how do we build and celebrate and nurture an
inclusive corporate culture?
I believe the short answer is
that you do it the old-fashioned way: you earn it. You stick to
it. And most importantly, you treat it not as something
“nice-to-do” but as a business imperative.
Learn To Love Change
Each step of our lives has been
a leaning experience. It’s the advice you learn along that path
that can lead to change. So -- if I may-- let me share some
advice that I have learned.
First, learn to love change and
think of it as an adventure. The only thing I can predict about
your lives with any certainty is that change will be a constant.
Back in 1980 when I began my
Xerox career, there were no cell phones. The Internet, let alone
the BlackBerry and the iPhone, were not even the stuff of
dreams. Chinese capitalism and the fall of the Soviet Union were
unimaginable. Genetics was in its infancy. Even as recently as a
few years ago, the thought of a global economic melt-down was
beyond comprehension.
I can’t pretend to know how your
world will change, but I know it will and at a pace that will
continue to increase more and more rapidly. You can’t stop it.
Learn to love it. Make it your ally.
Second, have fun -- especially
at work. Enjoy life. Choose a job that gives you pleasure and
fulfillment. Surround yourselves with people who make you laugh.
This old notion that work is
drudgery is nonsense. Most days -- even back when Xerox was
under siege -- I could not wait to get to the office. I love my
work -- and you should too. I learned this from one of my
mentors -- Vernon Jordan. He was a civil rights leader during
the 1960s and has become a confidant to Presidents of the United
States and a long list of global leaders. Google him and you’ll
find 200,000 entries. He is a mover and shaker and he always has
a ready smile, a good story and the time to chat. He has fun
doing what he does and so should you.
I know that people are more
likely to be successful if they have a passion for what they do.
Make yourself a promise today. If down the road, you find that
your career is not fun, revert to my first piece of advice:
change!
(To learn more about Xerox,
call 800-275-9376.)
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